Individual Support

Financial aid programs are offered for low-income households.

Income Tax Clinic

The Income Tax Clinic offers free tax preparation services to low-income members of the community. This service helps people eliminate the costs associated with preparing their tax returns, keeps them in good standing with the CRA, and enables them to benefit from the tax credits available to them. In 2022, we served 902 community members and put $2.4 million back in their pockets.

Income Tax Clinic for 2023

You may book an appointment by clicking on the following link. CLICK HERE.

If you have questions, please contact info@crcrr.org or 613-745-0073

Ontario Electricity Support Program (OESP)

The Ontario Electricity Support Program (OESP) is a program funded by the province of Ontario that offers financial help for low-income individuals to pay their hydro bills. If your application is accepted, you will receive a two-year credit. During those two years, you will receive monthly reductions on your hydro bills depending on your income and household size. For example, if you are eligible for $45.00 per month, 45 dollars will be reduced from your following two years' hydro bills.

This application process can be done entirely by email. We would also be happy to talk to you over the phone.

To sign up for the program, please email the documents below in PDF format or pictures to stagiaire.devcom@crcrr.org.

CASE 1: If everyone 18 years or older in your household has their Total Income Tax Return form from the last two years (2023, 2022), you need to send:

Electricity Bill. Your most recent electricity bill.
Proof of Income. The Total Income Tax Return form for everyone 18 years or older in your household from the last two years (2023 or 2022). Only a picture of the Summary page is needed: line 23600 must be visible.
Identity Document. ID from everyone in the household.

CASE 2: For everyone 18 years or older in your household that does not have their Total Income Tax Return form from the last two years (2023 or 2022), you need to send another proof of income. Ideally, pay stubs from work, a social program, or a pension. If you do have any proof of income, you can send the transaction history of your bank account for the last two months.

If you have any questions, let us know by sending an email or by calling.

Contact: stagiaire.devcom@crcrr.org or 613-745-0073 ext. 208 (Please leave a message if no one responds)

Languages: Service available in French, English, and Spanish

Free Computer Access Program

See our schedule here.

Low-income Energy Assistance Program (LEAP)

Please contact info@crcrr.org or 613-745-0073

Crisis Intervention

Please contact info@crcrr.org or 613-745-0073

Other Help

For other services offered by the Government of Ottawa, the Government of Ontario or the Government of Canada, please visit our Resources page.

For example:

Neighbourhood Health and Wellness Hubs offers vaccination, employment and social services, addictions and substance use health, diabetes screening, and more.
Healthy Smiles Ontario is a free dental program for eligible children and youth 17 and under. Good oral health is important to the overall health of children and youth. It’s very important to start seeing a dentist when your child is 12 months old and to keep going regularly. Healthy Smiles Ontario covers regular check-ups, preventive care and treatment.
The interim Canada Dental Benefit is intended to help lower dental costs for eligible families earning less than $90,000 per year. Parents and guardians may be eligible if they pay for dental care for a child under 12 years old who does not have access to a private dental insurance plan.